Question 1

What areas do you service?

Accepted Answer

We provide jumping castle hire, soft play hire and party setups across Melbourne and the Mornington Peninsula, including inner city, eastern, southern and bayside suburbs. If you are unsure about your location, just ask!

Question 2

What events do you cater for?

Accepted Answer

We specialise in kids' birthday parties, first birthdays, baby showers, milestone celebrations & weddings! Our setups are best suited for children aged 1 to 6 years, depending on the equipment selected.

Question 3

How long does set-up and pack-down take?

Accepted Answer

We require 45 to 60 minutes for set-up before your event and 45 to 60 minutes for pack-down after the hire period.  We arrive early so everything is ready to go before guests arrive. Please ensure the area is clear and accessible during these times.

Question 4

What if the weather is bad?

Accepted Answer

If bad weather is forecast for an outdoor party, we will work with you to reschedule or find the best solution. Child safety always comes first.

Question 5

Is the equipment cleaned?

Accepted Answer

Absolutely. All jumping castles and soft play equipment are thoroughly cleaned and sanitised before and after every hire.

Question 6

Do you require a deposit?

Accepted Answer

Yes. A non-refundable deposit is required to secure your booking, with the remaining balance due before your event date.

Question 7

Do children need to be supervised?

Accepted Answer

Yes. Adult supervision is required at all times while children are using the equipment.

Question 8

How much space do I need?

Accepted Answer

Space requirements vary by setup. Each product listing includes size guidelines. If you are unsure, send us a photo or measurements, and we will help you choose the right option.

Question 9

Can I combine jumping castles, soft play and party styling?

Accepted Answer

Yes. Our packages are designed to mix and match beautifully, creating a stylish and cohesive kids' party setup in Melbourne.

Question 10

How far in advance should I book?

Accepted Answer

We recommend booking early, especially for weekends and peak party seasons, as dates fill quickly.

Question 11

How do I book?

Accepted Answer

You can book or enquire directly through our website or contact us via phone or email. We will guide you through everything from there.

Balloon Garlands

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